Privacy Policy
This policy explains how The Sullivan Firm handles information collected through this website. It applies to website visitors and people who submit a consultation request.
Last updated September 4, 2026
Information we collect
When you submit the consultation form, we collect the information you choose to provide: your name, phone number, optional email address, type of matter, and optional message. The form also uses a hidden anti-spam field.
Our website hosting and security systems may automatically process limited technical information, such as an IP address, browser or device information, request time, and pages requested. This information may be used to operate, secure, and troubleshoot the website.
How we use information
We may use submitted information to:
- Review and respond to a request for a consultation.
- Communicate about scheduling and the general nature of the requested service.
- Operate, maintain, secure, and improve the website and intake process.
- Comply with applicable legal, professional, and recordkeeping obligations.
Submitting information does not create an attorney-client relationship. Please do not send confidential, privileged, or time-sensitive information through the website.
Storage, service providers, and disclosure
Consultation requests are stored in the website's database so authorized firm personnel can review and respond to them. Technology providers that host, secure, or maintain the website may process information only as needed to provide those services.
The firm does not sell personal information submitted through the consultation form. We may disclose information when reasonably necessary to comply with law, protect the website or firm, investigate misuse, or protect the rights and safety of others.
Retention and security
Information is retained only as long as reasonably necessary for intake, business, professional, security, legal, and recordkeeping purposes. Retention may vary depending on whether the firm accepts a matter and whether legal or ethical duties require preservation.
We use reasonable administrative and technical safeguards, but no website, transmission, or storage system can be guaranteed completely secure.
Cookies and external websites
This website does not currently use advertising pixels or behavioral advertising cookies. Essential technical features may use browser storage or similar technology when needed for website operation. Links to external websites, including mapping and legal-source websites, are governed by those websites' own privacy practices.
Children and requests about your information
This website is not directed to children under 13, and the firm does not knowingly solicit personal information from children through this website.
To ask about, correct, or request deletion of information submitted through the website, call (803) 252-3663 or write to The Sullivan Firm, 907 Calhoun Street, Columbia, SC 29201. Some information may need to be retained to satisfy legal, professional, security, or recordkeeping obligations.
Changes to this policy
We may update this policy as the website or our practices change. The date above identifies the latest revision. Please also review our Terms of Use and Accessibility Statement.